Recently, we bought the KYT TT Revo helmet, priced at around ₹8500, from @modernhatwork, an authorized KYT dealer in Hyderabad,Telangana. The helmet was for my friend @rizwannawaz, who was all set to wear it on our upcoming monsoon ride. He was genuinely excited as the TT Revo looks aggressive, feels premium and is lightweight, which makes it a great pick for short/long rides.
First Ride And an Unexpected Problem
As we headed out for a short ride in the rain, something unexpected happened. We noticed water leaking into the helmet from the top of the visor. At first, we thought it might be a one-off incident. But when we looked closely, we found a noticeable gap between the visor and the rubber gasket, the part that’s supposed to keep water out.
This wasn’t just a little drizzle getting in, water was actually seeping in enough to feel uncomfortable and distracting. Obviously, not something you want when you're riding in heavy monsoon weather.
What We Found Out
We immediately contacted @kythelmetsindia and also revisited the dealer to see if we got a faulty piece. To our surprise, all the TT Revo helmets at the dealership had the same issue of water leaking from the top of the visor due to the same gap.
It was disappointing, especially since we had high expectations from KYT. But what happened next really showed the company’s character.
The Solution - KYT India Steps In
KYT India acknowledged the issue as a manufacturing defect. Without any excuses, they asked us to send the helmet to their headquarters in Bangalore and assured us that they would handle it. Even better they covered the shipping costs which i was expecting, obviously.
We packed up the helmet and shipped it out. From the day we reported the issue to the day we received the replacement, the whole process took around 15 days, which was quite fast considering the logistics involved.
We got the replacement helmet 4 days before our big ride. Just enough time to get used to it and break it in a bit. The new helmet? Absolutely flawless.
No water leak.
Perfect fit.
Visor seal tight and smooth.
Everything as it should be.
Real World Test – 6 Days, 2000+ km
We wore the new helmet for 6 straight days on the road, covering over 2000+ kilometers through changing weather, rain, wind, long highway stretches and hair pin bend ghat roads. The helmet performed perfectly.
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Comfort was great even after long hours.
Weight Distribution is amazing, you can barely feel the weight.
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Ventilation worked well, keeping us cool and fog-free.
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Wind protection was solid at highway speeds.
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And most importantly no leaks, even in rain.
It’s one thing to like a helmet in the showroom, and another to trust it after real-world riding. The TT Revo proved itself.
Final Thoughts
Yes, the first unit had a problem but what matters most is how a brand handles it. And KYT India handled it like pros. No hassle, no blame game, just quick, professional customer service that fixed the problem completely.
If you’re thinking about buying the KYT TT Revo, go for it. It’s an amazing helmet with excellent weight distribution, solid build quality, and most importantly it’s backed by a team that truly stands behind their product.
Mistakes can happen, but customer-first service like this really sets a brand apart. Huge thanks to KYT India!
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